Your motorcycle is valuable — often both financially and emotionally. Handing it over to a stranger and trusting it will arrive safely at the other end takes some due diligence. Here's what to check before you commit to a transporter.
1. Check their equipment
A professional motorcycle transporter should have the right kit for the job:
- Purpose-built motorcycle trailer or flatbed: Not a general van with a ramp improvised on the day. A proper motorcycle trailer or flatbed has wheel chocks, tie-down points, and is designed for bikes.
- Quality straps and tie-downs: Soft loop straps protect your bike's fork seals and frame from scratching. Ask if they use ratchet straps — these give better control than cam buckle straps for heavier bikes.
- Protection: Blankets or foam blocks should be used to prevent bodywork contact with straps or the trailer.
2. Verify insurance
Always ask what Goods in Transit insurance they carry and what the per-item cover limit is. A reputable transporter will tell you immediately. If they're evasive or say they're "covered" without specifics, walk away. For classic or high-value bikes, it's worth checking whether their cover limit is sufficient for your bike's value.
3. Read reviews
Look for reviews that specifically mention motorcycle transport — not just general removals. Things to look for: did the bike arrive in the condition it left? Did they communicate arrival times? Were they careful loading and unloading? A few genuine motorcycle-specific reviews are worth more than dozens of generic positive ones.
4. Tell them everything about the bike upfront
A good transporter will ask questions before quoting. You should tell them:
- Make, model, and approximate weight
- Whether it's a runner or non-runner
- Any bodywork modifications or fragile parts you're concerned about
- Whether you have a centre stand, paddock stand, or neither
- Anything unusual about the collection or delivery location (narrow road, no off-street parking, etc.)
A transporter who doesn't ask any questions before giving a firm quote is a red flag — they may not really know what they're taking on.
5. Get a written confirmation
Once you've agreed terms, get a written confirmation of: the price, the collection date and window, the delivery address, and what insurance cover applies. Even a WhatsApp message confirming the details is better than nothing.
6. Be present for collection
Where possible, be there when the transporter picks up your bike. Do a brief inspection together and note any existing marks or damage. Take photos before they load it. This protects both you and the transporter if there's any dispute about condition on delivery.
Finding a good motorcycle transporter
On We Got The Move, you can post your motorcycle transport job for free and receive bids from vetted drivers with reviews. You see their profile, their equipment, and what other customers have said before you commit to anything. Post your job, compare bids, and book with confidence.
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